Go to navigation
It is currently Wed Dec 07, 2016 12:24 pm

All times are UTC




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: CAF help
PostPosted: Sun Oct 21, 2012 3:24 pm 
Offline

Joined: Thu Oct 18, 2012 8:22 am
Posts: 6
Hello again

I've hit a couple of hitches with the CAF and wonder if anyone has any light to share on this.

1. They have our DD down as a boy!!! (She is currently in an indy school so not really known to them - but we did write to register OUR DAUGHTER - as it clearly says in our letter to them from last April). We put a note on the first page of the form to change the gender, and thought this should be OK, but then when we came to select our school choices - HSFG, and Ribston - it seemed to confuse the system, and said we were not eligible as DD was supposed to be a DS!!!! Again, we put a note - but I really don't want to be kicked out by a computer somewhere who thinks we're a boy.... Any advice?

2. We live in accommodation which is to do with DH's job and which is owned - and shared by - his employer, so we don't have a council tax reference. (I know we are lucky) - will this also be a problem as we therefore don't prove our residence in the borough? Should we send other proof of address?

Many thanks for any thoughts

Matty


Top
 Profile  
 
 Post subject: Re: CAF help
PostPosted: Sun Oct 21, 2012 3:30 pm 
Offline

Joined: Fri Sep 15, 2006 8:51 am
Posts: 8113
Hi Matty - a real "computer says no!"

I think you need to get hold of sensible human being tomorrow in the education department to sort this out... they really should be able to change gender (crazy otherwise) and also advise on the proof of residence - often Child Benefit paperwork will do.


Top
 Profile  
 
 Post subject: Re: CAF help
PostPosted: Sun Oct 21, 2012 3:37 pm 
Offline

Joined: Thu Oct 18, 2012 8:22 am
Posts: 6
Hermanmunster -
Yes - it is !! posting.php?mode=reply&f=16&t=28744#
Here's hoping sensibleness reigns at Shire Hall!

I'll keep you posted


Top
 Profile  
 
 Post subject: Re: CAF help
PostPosted: Mon Oct 22, 2012 9:13 am 
Offline

Joined: Thu Oct 18, 2012 8:22 am
Posts: 6
Update -
Great customer service at Shire Hall. Gender being updated on their system, and clarified evidence needed for proof of address.

One relieved momma.

xx


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
CALL 020 8204 5060
   
Privacy Policy | Refund Policy | Disclaimer | Copyright © 2004 – 2016