Have just received a letter from DS's school which had a covering letter regarding 2011/2012 fees and when I pulled out the bill it was addressed to another family for their son's junior school fees. I assume that this family have received my fee bill for DS who is in senior school. Our surnames begin with the same letter, but are not in any way similar. This has made me rather cross as I assume that this other family now know quite a few of my financial details regarding my son's bursary and my bank account details as set out on the direct debit sheet, which tells them how much is coming out of my account and giving the account number for me to confirm my details are correct.
You would think they have systems in place for checking and double checking this sort of thing.
Am going into school in the morning to sort this out but am wondering how much fuss I should make as I don't want it to look like I'm making a mountain out of a molehill. Any thoughts?