Go to navigation
It is currently Sat Dec 03, 2016 3:36 pm

All times are UTC




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Dont Bother
PostPosted: Sat Jul 04, 2009 9:17 am 
Offline

Joined: Sat Jan 10, 2009 5:12 pm
Posts: 47
Location: Bucks
Hi All,

Just a word of advice on the subject of the Ombudsman. Having now been through the lengthy and stressful process and been entirely unsuccessful I would advise anyone else just not to bother! It is obvious to me that this whole process is just "Lip service" and appearing to do the right thing but always an impossible uphill struggle with no chance of success.

I proved that on 2 accounts the Council failed in the process and admitted it/apologised for it. I also showed a huge inconsistency between the LEA reps between panels i.e. one provided invaluable and appeal changing information and one did not mention this fact but still this did not hold sway and get us a new appeal where all the information could be correctly presented.

Panickingmum


Top
 Profile  
 
 Post subject:
PostPosted: Mon Aug 03, 2009 8:11 pm 
Offline

Joined: Sat Jun 30, 2007 9:25 am
Posts: 229
I'm sorry to find myself having to agree with you. I had hoped that the Ombudsman would act upon all the discrepencies, inaccuracies and errors. The Ombudsman's supposed intervention was a total sham. He agreed that all the errors / untruths had indeed taken place - but said that the list of didn't carry enough weight to authorise a new appeal. Mmm - a lot of wasted effort in bringing the case to their attention.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Aug 04, 2009 8:07 am 
Offline

Joined: Mon Dec 12, 2005 5:26 pm
Posts: 7059
I remember Katie's case, and certainly had misgivings about the outcome.

We do make the point in the Q&As that the majority of complaints do not succeed, and that much heartache is going to be involved. Panickingmum goes a bit too far, however, in saying "Don't bother" and "No chance of success". While I understand her disappointment and distress, out of a total of 11,687 LG complaints in 2008-09, 2,748 resulted in a 'local settlement'.

'Local settlement' means that, during the course of the investigation, the authority offers a settlement that the ombudsman finds acceptable (in the case of school admission appeals, this usually means a re-hearing).

_________________
Etienne


Top
 Profile  
 
 Post subject:
PostPosted: Tue Aug 04, 2009 11:46 am 
Offline

Joined: Fri May 02, 2008 1:45 pm
Posts: 73
Location: Wirral
I can offer the other side of the coin - we did get the chance of a new appeal after going to the ombudsman, albeit we still didn't get the outcome we wanted. At least I felt vindicated that the outrage I felt after the first appeal decision was justified!!

It is stressful, prolonging the agony, but in our experience, the ombudsman's office was very helpful and did try to keep us in the loop. It also helped that the school we were appealing for wanted the matter resolved too. If I hadn't done it though, I would have always wondered, what if..... so I for one am glad I did.


Top
 Profile  
 
 Post subject:
PostPosted: Fri Aug 28, 2009 8:59 am 
Offline

Joined: Tue Jun 23, 2009 11:19 am
Posts: 61
Location: trafford
Hi,
Sorry to hear you felt the ombudsmen didn't help, although I have to agree with 'grumpy'. We took our case to an ombudsmen who was very helpful. They found that the admissions code hadn't been followed and we were therefore at an injustice. We were offered a fresh appeal with a new panel and were thrilled to find that we were successful on this occasion and our son got into the school we wanted. My advice would be to give it a try if the code hasn't been followed, you have nothing to lose and at least you know you have tried.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
CALL 020 8204 5060
   
Privacy Policy | Refund Policy | Disclaimer | Copyright © 2004 – 2016