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 Post subject: Mac playing up
PostPosted: Sat Jun 25, 2016 10:58 pm 
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Joined: Sat Mar 06, 2010 11:39 pm
Posts: 2080
Since last night, each time I try to click on something, I am redirected to other sites, the most frequent one being 'hightsearch'. The same thing happens when I open a new tab. I also keep getting messages about getting rid of viruses. I have no idea how to deal with this.


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 Post subject: Re: Mac playing up
PostPosted: Sat Jun 25, 2016 11:05 pm 
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Joined: Sat Jul 24, 2010 9:45 pm
Posts: 1488
I'm not familiar with Macs, but is it possible you have a virus? It does sound suspicious... I use a PC and keep it clean by using Malwarebytes Anti-Malware software to detect and remove all potential problems. They have a free version you can download and that's the one I use. It started off as a free, trial version of the paid-for package, but after 2 weeks, when the trial expired, I just clicked on 'end trial' and it left me with a free version. The main difference between the paid-for and free version is that the former runs in the background all the time, while the free one runs only when I run the application myself. They have a version for Macs. too: https://www.malwarebytes.com/antimalware/mac/
Good luck!

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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 7:18 am 
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Joined: Thu Sep 24, 2009 10:59 am
Posts: 5922
DS1 and DS2 are away till later. I will ask them when they get back, but as they are both at some kind of Explorer camp they will need a shower and a sleep before I get any sense out of them. You shouldn't have a virus on a Mac - have you emptied the cache, or whatever the correct term is?


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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 7:53 am 
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Joined: Mon Mar 15, 2010 2:45 pm
Posts: 4601
It's a browser virus that you have unintentionally downloaded with something else, and it is known to affect Macs. I have had similar on PCs and the instructions you can Google seem to work. My guess it that you shouldn't click on anything popping up telling you that you gave a virus as that will be ransomware.


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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 7:55 am 
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Joined: Wed Jan 18, 2012 11:41 am
Posts: 4582
Location: Essex
I had a problem with a similar 'hijacker' on a laptop (not a mac); I can't remember how I managed to stop it popping up as my homepage tbh, but searching on 'hightsearch mac' turned up several discussions / solutions, including this one:

http://www.2-spyware.com/remove-hightsearch-com.html

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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 2:18 pm 
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Joined: Fri Dec 19, 2014 7:58 pm
Posts: 382
I am a Mac user and had a similar problem a few months ago. You need to go into system preferences and look through for an files that should not be there. I am pretty sure you will find that as other posters hVe said your browser has been hijacked. In the end I had to take my computer to a professional because I wasn't sure of what was and wasn't OK to delete.


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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 8:11 pm 
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Joined: Sat Mar 06, 2010 11:39 pm
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Thanks, everyone. DD said she knew what to do. We went into 'Settings' and then 'Extensions'. She told me to get rid of something that was there - book something or other. So far so good.


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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 8:34 pm 
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Joined: Mon Mar 15, 2010 2:45 pm
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KS10 wrote:
Thanks, everyone. DD said she knew what to do. We went into 'Settings' and then 'Extensions'. She told me to get rid of something that was there - book something or other. So far so good.

It's possible it's a little more deeply buried than that. If you run Malwarebytes free version it should tell you (assuming there is a Malwarebytes for Mac?). When I've had anything like this it takes quite a lot to get rid of it, but that is on a PC so maybe it's different?


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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 8:56 pm 
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Joined: Sat Jul 24, 2010 9:45 pm
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Yes, there is Malwarebytes for Macs and I would also recommend running it. I use it alongside McAfee antivirus on my PC and it often finds malware that McAfee did not pick up on.

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 Post subject: Re: Mac playing up
PostPosted: Sun Jun 26, 2016 9:13 pm 
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Joined: Mon Mar 15, 2010 2:45 pm
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PurpleDuck wrote:
Yes, there is Malwarebytes for Macs and I would also recommend running it. I use it alongside McAfee antivirus on my PC and it often finds malware that McAfee did not pick up on.

Me too


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