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 Post subject: HELP PLEASE!!!!
PostPosted: Mon Dec 31, 2007 3:24 pm 
I am trying to register as the new forum rules state , but every time i enter the"secret word" it says i have not entered the correct word (even though I have !! )my password and name etc can be entered ok ,Just can't get past that "secret" word. Any ideas anyone please?


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 Post subject:
PostPosted: Mon Dec 31, 2007 3:42 pm 
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Joined: Fri Mar 17, 2006 5:12 pm
Posts: 1300
Location: Birmingham
Hi

You sometime find the "secret word" is so secret and unclear that it's difficult to copy it correctly or it may have expired. This changes randomly so best to refresh the screen and try using a different current secret word.

Ken


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 Post subject:
PostPosted: Mon Dec 31, 2007 4:12 pm 
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Joined: Wed Jan 11, 2006 7:10 pm
Posts: 8201
Location: Buckinghamshire
Hi

I believe that the secret word is usually case sensitive as well, so make sure you use capitals/lower case.

Do also check carefully that letters are not numbers and vice-versa - they are sometimes difficult to tell apart.

Please let us know if you are successful. If not we will get the Programmers on to it in a hurry!

P.S. Late edit - I have just checked the registration form, and there is an option to change the secret word if you cannot read it.

Sally-Anne


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 Post subject: registration
PostPosted: Mon Dec 31, 2007 7:11 pm 
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Joined: Mon Dec 31, 2007 6:35 pm
Posts: 609
Hi ,think i've done it ! thanks no secret word to find now! they must have changed it- I tried different words, and changing case,nothing worked,the message said...Read word incorrectly (the word was zoo,and was the only one i could read!) Anyway seems ok now thanks for your help. :)


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