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Frequently Asked Questions


  1. »How do I quote from other people's posts?
    There's a little icon which looks like Image at the bottom of each post. Click on that and it will create a reply box for you with the quoted text already there. You can than remove some of it if you only want to quote part of their message.
  2. »How do I report or complain about a post?
    Rather than provoke any unpleasantness on the forum, the best thing to do for serious breaches of forum rules is send an 'alert' to moderators by clicking on the red exclamation mark that appears with every post and PM. Image
    Note that the default complaint is "Offensive remarks"! This can be changed via the drop down list.

    The idea of an alert is that the first moderator to pick it up will (hopefully) drop everything else and rush to see what the problem is.
    Imagine their reaction when the 'crisis' turns out to be
        "I wish to report a duplicate post."

    Use the 'alert' sparingly for matters which seriously breach forum rules and require prompt attention, e.g. advertising, personal attacks, or remarks that the wider community is likely to find very offensive.

    For non-urgent, less critical matters - e.g. to report a duplicate topic or off-topic post:
    • please post your request/suggestion on the thread in question
    • or send a PM to "Moderators" (without the quotation marks), including a link to the relevant post
    • or both.

    You may not receive any acknowledgement, but moderators will read your comments, and consider carefully whether any action is required. They may decide, for example, to edit a post, to remove the entire post if appropriate, or simply to keep a watchful eye on the thread.

    This FAQ forms part of the 'Rules & Guidance'.
  3. »How do I check for PMs (private messages)?
    Look for "new messages" in the top left-hand corner (next to "logout").

    If it says "0 new messages", that will be self-explanatory!
    Otherwise, click on "new messages".

    If you wish, you can also go to 'Profile' > 'Board Preferences' > 'Edit global settings',
    and then select 'Notify me on new private messages'.
  4. »How can I post pictures?
    A gentle reminder first:
    Rule 11. Images and pictures are generally only permitted on Rehab and must not be likely to cause offence. Images carrying the copyright symbol are not permitted .....

    Firstly the picture you want must be online somewhere, so if it's only on your computer you will need to upload it to flickr/photobucket etc.
    Right click on the picture and (depending on your browser) select: Copy image url.
    When preparing your post, look at the boxes underneath the subject, and click the Img button (9th from the left).
    What you then see should look like this (but without the spaces): [img ] [ /img]
    Put your cursor in between the middle square brackets: [img]I[/img]
    Press "Ctrl" and "V" together, and the url you previously copied should appear (but without any spaces):
    [img ]http://...............jpg[ /img]

    Make absolutely sure there are no spaces, and it should work!
  5. »How can I contact moderators?
    To report a duplicate topic or off-topic post, or to make a comment, please send a PM to "Moderators" (without the quotation marks).
    No reply will normally be sent, but the content of any PM will be noted.
    Requests for advice or information should be posted on the forum, not sent privately to "Moderators".


  1. »Why is the Rehab section missing?
    You have to be logged on to view it!
  2. »My post has had 100 views, but no reply! Why???
    Please bear in mind that a proportion of those views will be from Search Engine "Bots". You will see them listed at the bottom of the Forum home page with names such as "Google [Bot]" and "Bing [Bot]".

    These Bots are constantly trawling the internet for changes to web pages to check for changes to content. That is then used to update the Search Engine index to ensure that when you do a Google search it produces the most up to date results possible.

    I don't know exactly how many Bots search this forum, or how frequently, but it does artificially inflate the number of posts on threads.
  3. »Why is it that a message I've sent someone doesn't appear in my sentbox?
    After sending a private message please note that your message stays in your outbox until it is read by the recipient.
  4. »Why haven't they changed the time from GMT to BST (or from BST back to GMT)?
    You have to do this yourself!

    On the top right hand side you will usually see:
    FAQ ... Search ... Members ... User Control Panel

    Click on 'User Control Panel'.

    On the left-hand side click on 'Board Preferences'.

    Underneath 'Edit Global Settings' find 'My timezone'.

    Check that it is set correctly, e.g. '[UTC] Western European Time, Greenwich Mean Time'.

    Underneath you need to select whether or not Summer Time is in force.
  5. »Why has a thread or post disappeared?
    It may have been removed because of unacceptable content, or some other breach of forum rules. Or it may have been removed pending a review by moderators because of a potential problem.

    The poster will often be notified of what is happening, but there is no guarantee of this, especially when moderators may be busy dealing with numerous other issues behind the scenes.

    Please re-read the FAQs and forum rules, where the reason can usually be found. For example, one member wrote to us, querying why her post for the sale of 11+ material had disappeared. The reason was she had not sought permission to advertise. If she had read either the FAQs or forum rules, she would have known this.
  6. »Why can't I post in blue?
    We ask you not to post in blue to avoid any confusion - blue tends to be used by moderators when they are editing a member's post, or wish to emphasise that they are posting as moderators and not in a personal capacity.


  1. »Where can I find further guidance about using bulletin boards such as this?
    There is also a helpful list of FAQs that relate to this type of bulletin board here: faq.php (It is also accessible via the FAQ button at the top RH side of the forum.)

    It answers a lot of general questions, such as how to adjust your time settings, what to do if you have lost your password, etc.

    There are certain functions described in the list that are not enabled for our forum, such as attachments, polls and usergroups.

    I have to admit that, on reading it through, I have learned one or two things myself!
  2. »Where can I find the Appeal Q&As?
    Please follow this link to the Start here Appeals thread.

What can't I post

  1. »Forum rule 6 says: 'Links or references to external websites will be permitted solely at the discretion of moderators.' How can I find out whether a link or reference to an external site is acceptable?
    If in doubt, please send a PM (private message) to "Moderators" (without the quotation marks) or to an individual moderator.
  2. »Can I post information about 11+ test content (e.g. questions my child can recall), or request such information?
    Remember that there may well be sessions for late sitters [and special arrangements for children moving into the area after all the scheduled sittings].
    As a responsible forum we will not allow anything to be posted that might prejudice the integrity of the test.

    No one should be revealing any aspect of test content unless a moderator has agreed.
    [It is for moderators to decide if and when it is safe to post, based on a knowledge of local circumstances where possible, or on reliable evidence provided by members.]
    Evidence that it is safe to post should be clear and beyond doubt (e.g. in writing from an authoritative source).

    Copyright must be respected.

    This FAQ forms part of the 'Rules & Guidance'.
  3. »I've been warned for rudeness on the forum. What about free speech?
    • With freedom comes responsibility.
    • This is a moderated forum, and we expect certain standards.
    • When you signed up as a member, you agreed to abide by the forum rules.
    • At the top of most forum pages there is a big banner that clearly states
      FORUM RULES: Please see the revised forum rules here.
      Participation in the forum implies full and unconditional acceptance of all the rules and guidance.
      Do not post unless you are in agreement with the rules and guidance.
    • As far as courtesy is concerned, if you want to disagree with something, focus on the issue, not the person. You probably won't go far wrong if you avoid writing "You (or your) ......." followed by a negative comment! Treat other members with respect, even if you disagree with them.
    See also "Freedom of speech":

    This FAQ forms part of the 'Rules & Guidance'.
  4. »User names and signatures - what restrictions are there?
    User names and signatures must not be offensive or inappropriate, directly or indirectly advertise a product or service, or contain a link or reference to an external website without the approval of moderators.

    This FAQ forms part of the 'Rules & Guidance'.
  5. »Can I sell second-hand 11+ material on the forum?
    Posts about the sale of second-hand items are not normally allowed. However, at the discretion of Moderators, an exception may be made in the case of long established members who wish to sell second-hand 11 plus material - but permission must be sought before posting.

    (We commend the suggestion made by a member: "We gave all ours away; there were loads of books. They went to a family who were putting their child through 11+. We didn't want any money for them. I think they are on their fourth round now. There is nothing better than the act of charity especially when it comes to books.")


  1. »It can be difficult to search on the forum because you often get shown a message such as 'The following words in your search query were ignored because they are too common ............
    I have a search tip ..... there is a way around this. You can instead use Google Advanced Search:


    ..... and in the box that says "Site or domain" enter the top level forums url:

    Or if you want to search inside a particular forum first open the main page in that forum and use the URL shown in the address bar. E.g General 11 Plus Topics has the url "http://www.elevenplusexams.co.uk/forum/11plus/viewforum.php?f=5"


  1. »Abbreviations used on the forum
      AA = Admission Authority
      AN = Admission Number (same as PAN)
      BAS = British Ability Scales (a series of tests used by educational psychologists)
      BTW = By the way
      CAF = Common Application Form
      CATs = Cognitive Abilities Tests (Reasoning Tests used in some schools)
      CoP = Code of Practice
      DC = Dear/Darling Child
      DCSF = Department for Children, Schools and Families - now DfE (see below)
      DD = Dear Daughter
      DDA = Disability Discrimination Act (now the Equality Act)
      DfE = Department for Education, formerly DCSF
      DH = Dear Husband
      DP = Dear Parent
      DPA = Data Protection Act
      DS = Dear Son
      EFA = Education Funding Agency (carries out certain functions in relation to Academies on behalf of the Secretary of State, e.g. dealing with complaints about Academy appeals)
      EP = Educational Psychologist
      EPE = ElevenPlusExams
      FAQs = Frequently asked questions
      FOI = Freedom of Information (Act)
      FSMs = free school meals
      FWIW = for what it's worth
      GS = Grammar School
      HTH? = Hope that helps?
      HTR = Head Teacher Recommendation (used in Bucks)
      IAN = Indicated Admission Number (indicated, that is, by the Net Capacity formula - measurement of a school's capacity)
      IAP = Independent Appeal Panel
      IIRC = if I remember correctly
      IMHO = In my humble opinion
      IMO = In my opinion
      Indie = Independent School/Independent section of this Forum
      IYSWIM? = If you see what I mean
      KS1 = Key Stage 1 (reception, year 1, year 2)
      KS2 = Key Stage 2 (years 3-6)
      LA = Local Authority
      LGO = Local Government Ombudsman
      LOL = Laughing out Loud
      Mod = Moderator
      NC = National Curriculum (e.g. NC tests: the proper name for SATs. Optional NC tests: tests taken in years 3-5 that give a NC level)
      NFER = National Foundation for Educational Research (now GL Assessment)
      NVR = Non Verbal Reasoning
      OH = Other Half
      OoC = Out of County / Out of Catchment
      OP - Original Poster
      PAN = Published Admission Number
      PM = Private Message
      PO = Presenting Officer (representative of the admission authority, who presents the school’s case at an appeal)
      Q&As = Questions and Answers
      ROFL = Rolling On the Floor Laughing
      SATs = Standard Assessment Tests
      SENCO = Special Educational Needs Coordinator
      SpLD = Specific Learning Difficulty
      TBH = To Be Honest
      VA = Voluntary Aided
      VR = Verbal Reasoning
      WISC = Wechsler Intelligence Scale for Children (a series of tests used by educational psychologists)
      YPLA = Young Peoples Learning Agency (replaced by EFA – see above)

What is forum etiquette?

  1. »Be polite
    Even though you are looking at a computer screen and cannot see other members, they are real people who have feelings.
  2. »Think first, post second
    A post may not always read the same to others as it does to you. Review your post before submitting it and consider how it will be received by others. If your post is misinterpreted and causes offence, explain and apologise.
  3. »Stay on topic
    Staying on topic is a courtesy to the Original Poster. Threads that go off topic may be split, edited, or locked, and action may be taken against posters who persistently go off topic.
  4. »Please use emoticons sparingly
    Emoticons (smileys) are useful to add the correct tone to a post, but too many of them become irritating. Don’t over-use them.
  5. »Acceptable signatures
    Over-large signatures make the forum difficult to read, so please keep your signature reasonably brief. Signatures that contain unapproved links, that advertise, or that are in any way offensive, will be removed.
  6. »Unnecessary use of capital letters
    The use of capital letters on internet forums is considered to be shouting. Please use sentence case in both thread titles and posts.
  7. »Unnecessary use of text-speak
    Please post in proper words, not text-speak.
  8. »Abbreviations - think before using
    Please be considerate and avoid the use of abbreviations that may be unfamiliar to other posters.
    Abbreviations which are easily understood in your own local area (such as a school's initials) may not make much sense to those who live elsewhere.
    And abbreviations used by educationalists and other 'insiders' may not be widely understood.
  9. »Private messages
    Private messages are useful for personal chat and confidential information, but before sending a PM, consider whether your question would be best placed on the open forum so that the replies can benefit others.

    Please note that we do not normally give appeals advice by PM. See the posting guidelines for appeals. (Scroll down to no. 5.)
  10. »The edit button
    The edit button is a useful facility for making corrections and minor amendments for a period of up to a week after posting, but should not be used in such a way as to distort a thread, or spoil it for other members. It can be helpful if reasons for the edit are given.


  1. »What if your question is not answered?
    More FAQs (other technical issues: help, constraints and policies) are available. If you still cannot find what you want, please contact us with your question.

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