Except that parents are posting on here saying they have had results on gMail accounts and others that they haven't on Sky etc. accounts. The (non-apologetic) posting on the CSSE site appears to be an attempt to deflect blame.
If the problem is what they say it is then Yahoo/gMail/btinternet will just 'bouce' the eMails again when they are sent again. CSSE need to be more open about what it is they are doing. At this rate I suspect they will be posting results out to us next week.
There is no indication as to the % of people this is affecting. My sample of 5 parents I know of have recieved 0 responses. So this is probably affecting majority of eMail parents.
Why can't they post something more informative empathetic and honest on their site?
I agree. They need to have people manning the phone giving out results or a team of people stuffing them in envelopes and putting them in the post box. If the emails have bounced-they will bounce again-so what's the point?
Surely if the original registration email from the CSSE didn't bounce though-this wouldn't have done either!?