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Yourlondon.gov mess up

Posted: Sat Mar 03, 2007 2:14 pm
by SatGuest
Was our on line experience yesterday unique?
I was texted at work by husband Friday morning saying 'no place allocated' ! When he clicked on the option to 'View offer for application ***' he received the message 'We are unable to offer a place at any of the ?options' or something similar.
This was relayed to my son and to his headteacher. Surprise all round, though this outcome was always a risk given our list of 6 schools. Thankfully, we had an offer at dependent school which we agreed would now need to accept .
At 2 pm I decided to take a look myself to see how cruelly worded the message really was, only to see that he had a place at his first choice school (DAO)!! I telephoned my LEA and they confirmed he had a place at DAO all along (as confirmed by the letter sent out March 1st) but they could not explain the incorrect info on the site in the morning- though at least one other person had reported similar.
Well, obviously a good outcome but a near miss also:I had written the cheque for the private school deposit and was about to phone them. Plus our son spent the day thinking no state school wanted him!

Posted: Sat Mar 03, 2007 2:21 pm
by Guest
You are not alone - this story is featured on the front page of today's Daily Telegraph:

"A further row broke out last night after it emerged that an electronic system employed in the capital to give parents instant information on school places had failed.

Parents were urged to log-on to a website first thing yesterday to access results. But a glitch in the programme meant some parents were sent a message telling them children had failed to get into any school."

Posted: Sat Mar 03, 2007 3:29 pm
by SatGuest
Ah-thanks. too busy with usual Saturday commotion to review papers! Will check out the website.
I dont understand why the system did not attempt to send out a warning e-message that an error had occurred, urging one to recheck. It was only by chance that i looked myself in a spare moment at work.
Otherwise would have been none the wiser until seeing the letter at 7pm when we got back.