Ed's mum wrote:
Hi there Unfair.
There are very few moderators who can view this information. I would imagine that it won't get looked at until at least tomorrow.
I see that you have already started a thread in the Appeals section. Please don't start a new thread each time you post about your situation, it's a good idea to have everything in one place
Hi Ed's Mum.
Sorry I am not familiar with the ins and outs of this but slowly getting the hang of it. I am aware that only a few moderators will see the info in appeals box. I will however provide some general info for the other forum members. Here goes:
On the day of the test, my dd realised whilst undergoing the test that her test paper had duplicate pages and several for this matter! This completely threw her and left her confused and unable to finish that particular section of the paper as time ran out. She then raised her hand to report the error at which point the invigilator looked through her paper and acknowledged the error and asked her to carry on and complete the last two sections of the paper as he confirmed these were in order. She did as she was asked but clearly did not perform to the best of her ability as she was in panic mode and too worried / confused to be able to concentrate. This inevitably would have led to forced errors for the last two sections.
After the test, the invigilator took her paper to the moderator who then logged it as an incident on the day. I spoke to her who confirmed there was duplication errors in my dd's paper and advised I contact the Foundation Office on the next working day. This I did and followed up with a letter of grievance. I was sent a response by the Foundation office who again confirmed the error and then went on to partially deny liability as over half a million pages were printed making it physically possible for them to check every page. I was told that procedures are in place to try and identify any errors that may have slipped through the net during their initial stage of random checks. One of these procedures were that their printers use a machine to count the pages within each booklet. The aim of this is to check teher are no mossing pages but clearly my dd's paper did not have missing pages ut several duplicated pages. A final procedure is at the expense of the child about to take the test, this being:
* recorded instructions asking the child to go through the booklet
page by page along with the tape, which are apparently at a steady
pace and trialled beforhand to ensure it is not too fast for
nervous children unfamiliar with such a test environment. Clearly, these proved to be too fast for my dd who only managed to
get halfway through her booklet at which point they were asked to
close paper. They reinforced that this page-turning procedure has
been most effective over the years and on this day did identify
three papers with an error which was quickly addressed
The Foundation office has stated that this incident has been most unfortunate for my dd but refused my request to let her re-sit the test to prove her true ability, on the basis that she has already seen the paper. They continued to say that it is not possible for them to determine at what point during this nine minute section she identified the problem and can therefore not take this into account on this or latter sections. They have merely apologised for the problem and stated that no re-sit is allowed and they cannot take this incident into account at marking stage. I was told to wait until LA allocated places in March and should my dd not gain a place at her preferred school, then an independent panel will be able to take into account the events my dd faced on the day. I was asked to contact them again in March if I require details on the appeals process. This I have done.